Our 6 Favorite IT Asset Management User Interfaces (UIs)

by

Managing Editor, Software Advice

A software user interface is where human beings and computer systems meet. Whether that interaction proceeds seamlessly depends, in large part, on the quality of the design. A well-designed user interface (UI) is a great communicator: it’s simple, clear, and prioritizes the right information, while a poorly-designed UI can leave users pulling out their hair.

In a field as complex as IT asset management, a great UI is essential for helping users maximize a system’s efficiency and achieve the best results. We evaluated dozens of IT asset management platforms and selected the six vendors whose systems feature our favorite UIs on the market today.

IBM Maximo Asset Management Software

Desktop Platforms: AIX, Oracle Solaris, Windows
Mobile Platforms: Android and iOS, with IBM Maximo Everyplace

IBM Maximo Asset Management User Interface_size adjusted

The thermal map feature in IBM’s Maximo Asset Management software collects environmental and energy information from data centers and facilities assets to create a graphical map of their temperature, humidity and power usage.

This map allows IT managers to respond more quickly to issues such as hot spots or over-cooled areas, and identify energy-saving opportunities by turning off air-conditioning units in a particular location, for example. Its color-coded view and real-time updates make this information immediately actionable, helping managers stay on top of their facility’s equipment maintenance at all times.

Spiceworks

Desktop Platforms: Windows
Mobile Platforms: Android, iOS

Spiceworks - MDM

Spiceworks’ asset management software features a clean interface with minimal text, using visual icons to illustrate the breakdown of applications and operating systems. In the above image of Spiceworks’ inventory dashboard, for example, users can view the types of mobile devices deployed in a system and the most popular apps installed by the system’s users.

The software also features a “community” section (appearing in the lower right corner of the image above), which displays live news feed updates from other IT professionals using Spiceworks. These updates, which can include software reviews, vendor ratings and conversations between users, help managers stay in the loop about new product and service offerings and enables them to discuss best practices with other IT pros.

SysAid

Desktop Platforms: Windows, Linux, Mac OS X
Mobile Platforms: Android, iOS

Sysaid revised

SysAid’s asset management dashboard allows users to instantly visualize and manipulate hardware groupings by location, department or device type. Users can make changes to groups in the “asset tree” (shown in the top right corner in the image above) by simply clicking on one of the green or red rectangular icons and dragging it to another position.

Colors are used to indicate the status of a particular asset. Red, for example, means there’s been an error with that asset, while yellow indicates there’s a warning. Asset alerts are listed in the table below and provide more details about the issue (e.g. date, time and asset category). This kind of visualization allows IT professionals to quickly identify problems and take necessary action.

Users can also view assets by location—if a user wants to monitor all printers at a company’s headquarters, for example, they can change their view so only that hardware at that location appears in the asset tree.

Samanage IT Asset Management Software

Desktop Platforms: Web browser (OS agnostic)
Mobile Platforms: Android, iOS
Samanage_first image_size adjusted

 

Samanage report dashboard copy

Samanage’s user interface uses a clean design and attractive colors to present data in an easy-to-understand way. Its visual icons borrow design cues from popular websites and social networks such as Facebook (that thumbs-up sign ring any bells?), giving this UI a sense of familiarity that helps improve its usability.

Samanage’s UI also enables users to quickly drill into important areas of focus for IT managers. In the incident chart pictured in the reports dashboard above, for instance, ticket status is indicated by color (e.g. blue = new, yellow = closed), and filters such as timeframe, department and priority level can be used to adjust which tickets are viewed.

This display helps managers monitor those metrics most commonly measured by IT service desks, for example, the number of open tickets and the percentage of incidents resolved. Samanage also features tabs at the top that allow users to easily navigate to other important areas of the system, for example, contracts, inventory and risks.

HP IT Executive Scorecard

Desktop Platforms: Windows
Mobile Platforms: Android, iOS
HP Executive Management_size adjusted

The user interface of HP IT Executive Scorecard is a win for us because of its simple presentation of key performance indicators. It quickly and concisely summarizes data on critical IT metrics, which users can select and modify depending on their company’s unique needs.

In the image above, for example, users can view the ratio of public to private spending on vendors, profit margins and service costs. Meanwhile, the cloud analytics section of the dashboard at the top helps IT managers monitor public cloud activity (e.g. reliability, agility and data privacy) and minimize security risks.
This is particularly useful for organizations that use a mix of Web-based and on-premise assets in their operations.

ScienceLogic

Desktop Platforms: Windows, Linux, Mac OS X
Mobile Platforms: Android, iOS
ScienceLogic_size adjusted

“ScienceLogic’s solution monitors everything,” the vendor’s site claims. By the look of its user interface, it’s clear that ScienceLogic does a great job of cramming “everything” into one space—without that space actually feeling cramped or confusing. Moreover, users can design their own dashboard by selecting which widgets they’d like to display on-screen.

In the display pictured above, users can view data centers organized by location and network, active alerts for devices, charts that monitor latency and—with the speedometer icon—connectivity. This visual organization provides users with a thorough, easy-to-grasp overview of their IT systems, making it a win in terms of both breadth and clarity of communication.

What are your favorite IT asset management software UIs? Let us know by leaving a comment below.

 
  • Blogs by Market:
  • Subscribe to the Software Advice CRM Blog

Popular Blog Posts