The Human Resources Blog

Case Study: Marsh Transforms Itself with Social Technology

Suitcase for Marsh

In the wake of low employee engagement scores, executive leadership at Marsh–a global leader in insurance broking and risk management–turned to cutting-edge social technology to create a global community where employees could tap into the collective experience, networks and resources of the firm.

4 Steps to a More Successful Tuition Assistance Program

College Fund

Tuition assistance programs (or TAPs) can close employees’ skill gaps in the near term, and strengthen your internal pipeline of leadership candidates in the long term. The challenge is to manage investments in employee education in a way that maximizes returns–both for the employer and the employee.

High Potentials vs. High Performers: A Manager’s Guide to Identify, Assess, and Develop

Hardcover book gutter and pages

Mistaking a high-performing employee for a high-potential employee can be costly. A manager who understands the difference will be more effective in retaining both. This article outlines strategies any manager can apply to identify, assess, and develop high potentials and high performers.

Employee Engagement: What It Is, What It Isn’t, and Why It Matters


Few companies actively combat engagement issues. The reason, I suspect, is that there’s a lack of consensus on what the term “engagement” really means. For many business leaders, “engagement” is just a buzzword. Before you can tackle engagement, you have to understand what it’s all about.

6 Things New Hires Should Do in the First 30 Days

advice for first time managers

The first weeks on the job for any new hire are overwhelming. There is often an avalanche of introductions, orientation meetings, training sessions, and new hire paperwork and administrative tasks. While these are all important, here are six things new hires should do on their own within their first 30 days.

Facebook to Join the Job Board Fray?


The Wall Street Journal was the first to report that Facebook has plans to launch an online job board as early as August. Facebook won’t confirm the plan, so details are scarce. While this is big news–if it’s true–it’s unclear what the implications are. Industry pundits are already weighing in.

The Recognition Software Round-Up: 4 Great Tools to Boost Employee Engagement


Incorporating a formalized recognition program into your talent management initiatives could be the linchpin that prevents good people from leaving your company. Here are four tools that can help companies manage recognition programs while simultaneously driving employee engagement and enhancing performance.

5 Retention Strategies for a High Performance Environment


Individuals who thrive in high performance environments tend to be A players with intense ambition. And they are always on the lookout for greener pastures. How can high-performing employers better retain these critical employees? There are five things any organization can do to proactively combat turnover.

3 Reasons to Grow Talent You Have Into Leaders You Need


A change has to occur in the way companies are sourcing leadership talent. Rather than look outward when a leader is needed, they should instead continuously look inward to identify candidates with leadership aptitude and invest in honing their skills with development programs. Here are three reasons to do it.

Company Culture, From the Top: The Emergence of the “Culture Chief”

culture chief image

HR leaders have identified culture management as an important challenge. To help address this, more companies are hiring “culture chiefs,” or adding culture management responsibilities to other roles. I spoke to company leaders to learn about their experiences with this emerging role.

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