Twitter: Growing Virally But Can It Stop Viruses?

by

Market Analyst

As evidenced by Twitter's front-and-center role in the "Second Iranian Revolution," the micro-blogging tool has emerged as a serious communication channel. At Software Advice, we think Twitter is every bit as relevant in medicine as it is in politics, business and personal communications. Specifically, we're convinced Twitter could play a big role in epidemiology – the branch of medicine that deals with the study of the causes, distribution, and control of disease in populations.

The combination of Twitter and epidemiology presents an interesting opportunity: What if doctors twittered about symptoms they observed and diagnoses they made? What if that information was aggregated in a way that helped track disease outbreaks in real-time, share treatment plans, and save lives?

Combining health data with social media tools to track disease outbreaks is a simple concept. Executing this in the real world, however, is extremely difficult. Dr. John Snow, the father of epidemiology, tracked the 1854 Broad Street Cholera outbreak in London's SoHo district. Dr. Snow recorded the locations of the 600 cases of Cholera on a spot map, spoke with SoHo residents to learn more about how the disease spread, and finally concluded based on the locations of the cases and personal encounters that the Broad Street water pump was the main agent responsible for spreading Cholera.

Fast forward to 2009. How can we combine social media tools with electronic medical records (EMRs) to help track disease outbreaks like the Swine flu?

twitter feed

Getting Reliable Data

Today, Dr. Snow's interaction with SoHo residents could theoretically have been done via his Twitter feed. The modern day equivalent of Dr. Snow’s spot map may look something like this Google Map/Twitter “mash up”, which combines the visual affect of a digital map with the real time tweets from Twitter users talking about the Swine flu. However, when looking at that mash up, you’ll see that there is no filtering of the tweets' relevance to an epidemiologist's needs. Any communication referencing Swine flu, from jokes to local news stories, appears on the map.

Bio-surveillance company Veratect is trying to track diseases in a similar way by monitoring social media traffic on blogs and Twitter feeds talking about the Swine flu. Even though Veratect's project is much more robust than the Swine flu map mash up, it still suffers from a high signal-to-noise ratio.

What exactly constitutes evidence of a disease outbreak when you're monitoring social media traffic? How can doctors and epidemiologists verify the information being sent in?

@YourDoctor

Imagine this. Doctors around the world are conducting their rounds and examining patients on electronic medical records, which document diagnosis codes. As the physician makes a diagnosis or documents symptoms, he has the option to "tweet" that observation. This allows other doctors to follow that feed and observe trends. Even better, epidemiology-specific analytics can be layered on top of the feeds to recognize patterns as they develop.

This adoption by doctors would need include a verification system that only allows trusted or authenticated users to tweet about information contained in the EMRs. What we're trying to avoid is aggregating a whole mess of data related to a particular disease. Authenticating users to make sure they are who they say they are avoids this problem.

With a uniform set of diagnosis codes and a proper authentication system, suddenly the trending data sent out by these verified doctors' tweets goes from speculative to extremely reliable.

Unique diagnosis codes could also be translated into other languages, making worldwide tracking of diseases a reality. Personal communication between doctors and epidemiologists would still be hampered by language barriers but at least every user of this system would have access to the same reliable information in their native language.

Twitter users employ “hash tags” to help group their tweets together. By using the # symbol before a word, that word becomes a hash tag and links each tweet of said tag together. Twitter groups these hash tags together as trending topics, allowing anyone to click on a hash tag and bring up every tweet that references it. Epidemiologists could aggregate disease data coming from doctors in a similar way, substituting the Twitter hash tag search for a diagnosis code search.

The Advantage of Real-Time Information

During any disease outbreak, time is of the essence. Many government and health agencies around the world aggregate their data on potential outbreaks but do so on a weekly or semi-weekly basis at best. The technologically primitive nature of the vast majority of the world’s health care systems prohibits catching most outbreaks in their infancy. Even if a disease outbreak is discovered, that outbreak may only be realized at the local or regional level. When you’re talking about potentially killer diseases – Swine flu as a recent example – an advance warning of even a couple of days could mean thousands of lives would be saved.

The real time nature of a Twitter EMR system would allow epidemiologists to get a jump on disease outbreaks. Much like the trending topics section of Twitter, symptoms and diagnoses could be tracked by their frequency as they’re submitted by doctors. Algorithms can be developed to push relevant diseases and their diagnosis codes to the top of epidemiologists’ tracking lists.

Limiting Privacy Concerns

Naturally, there are going to be privacy concerns about doctors tweeting patient information out into the digital world. However, no personal identifying information is required to track diseases in this scenario. The only name associated with the posting of this health information would be the doctor's. Even that may be an alias.

The combination of social media and EMRs, in some form or another, will undoubtedly be part of the future of tracking disease outbreaks. The how and when of that process remains complicated, dependent on health agencies, governments and the doctors themselves to implement the appropriate systems. However, the "viral" spread of Twitter leads us to believe that physicians may not have to wait around for bureaucracies to organize an epidemiological social network. Like the Iranian opposition party, they may organize it themselves with Twitter.

Image in blog post originally created by Steve Garfield.

 
  • http://healthplanstrategy.blogspot.com/ Satish Nagarajan

    A very interesting concept. I think the ideas around authenticating the users robustly and keeping noise down while promoting the public health aspects makes sense. What I don’t clearly understand is the benefit to each individual clinician. Their current workflows don’t promote use of Web 2.0 kinds of functions…What are your thoughts on this?

  • http://preparedcitizens.org/wordpress Catherine Mitchell

    It has been a long day so I don’t know how coherent this response will be. I will make an attempt at clarity. Thank you for emailing me about this issue. I am concerned, have concerns and I do want my voice to be heard regarding this and similar issues.

    Back in the day it was illegal to do surveillance en masse on US Citizens.

    Americans took their privacy seriously. Now, as a result of 9/11, we are used to having our privacy encroached upon. We hardly blink anymore.

    General Impression:

    On the surface Social Media is a great method of communication, and yes, it is a great way of collecting the massive amounts of data needed in order to track diseases.

    We must also realize that this is a new avenue of surveillance of the American people. And its all voluntary. Each time I tweet I am broadcasting my heart and head to thousands of people potentially. Yes, twitter et al are powerful tools and in the wrong hands potentially powerful weapons.

    We may not have concerns now, but one day some of us may regret losing our freedom to lead private lives. We may have peace and safety now, but we must learn from the examples set by those in other countries. Do we really think it couldn’t happen here? Think about what YOU are giving up.

    More Specifically About Some Concerns:

    When a doc tweets about patients seen in his clinic that day, month, etc…electronic records of patients can be matched up very easily especially with electronic health records….by anyone not just .gov or .mil or . com…hackers who will sell to the highest bidder. We could be targeted, spammed by companies who know every hang nail, every corn or pimple.

    Also, if docs are tweeting this nfo people will inevitably begin tweeting information which should really remain private. Thinking about a severe pandemic, tweeting about illness could place people in danger. For this reason, this may also seem like an attempt at an end run around HIPAA. People will reveal their issues.

    another concern…

    When we tweet our IPs are revealed, our mobile information etc. People can be tracked right to their front door these days by just about anyone.

    Not Just Stats

    Doctor-patient confidentiality could potentially no longer exist at some point.

    Last But NOT Least:

    This is also a national security issue as well.

    If we are tweeting about our local, regional, national, vulnerabilities during, for example, a severe pandemic…well, “lose lips sink ships”

    Just some rambling thoughts about your eloquent post.

    I am aware of the dire need for this information, but I side with the right to privacy.

    As For Me and Mine:

    We will opt out of any system which utilizes electronic health records of any kind. I know that they reduce the work load, reduce errors, and all the other benefits. They still do not tip the scale in their favor. Privacy concerns remain the focus, for us anyway.

    just my 2c

  • http://uncdiss.wordpress.com Tye

    I’m glad to see something like this being developed. I wrote a similar post a few weeks ago and I’m glad people with the computer expertise are putting it together. http://bit.ly/15SdKX

    I would like to see a separate platform for this as there is a lot of noise on twitter and it may have entry barriers to many physicians due to the pop nature that it has taken.

    Good, well thought out post and hopefully something that catches on.

  • will

    Frankly, I think that this is great news. Realtime information, especially when working with the growth of an epidemic, will help doctors better manage the situation, and evaluate options.

  • Paul

    As someone that works with EMRs and uses them for medical surveillance, I think this makes for a great pipe dream but don’t think it could be widely applied. As someone said, workloads are already too much and we have problems with EMRs being delayed days or even months because the providers don’t have time to keep up.

    In terms of privacy, even without obvious identifiers it is possible to single a person out based on just a couple pieces of seemingly harmless demographics, especially if the disease is uncommon.

    For broad stroke observations, I think the ideas like the Google Flumap have a place. But until someone comes up with a quick and secure way to provide medical data that providers are willing to support, getting sufficient info to quickly identify a local outbreak from the national or state level will remain difficult.

  • http://www.SoftwareAdvice.com Chris Thorman

    Thanks for the comments everyone. Very good discussion going on here.

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